Shipping Policy

Surkhab Foods

At Surkhab Foods, we aim to deliver your orders in a timely and safe manner while maintaining the quality of our natural food products.

Order Processing

• Orders are processed after successful payment confirmation
• Orders are usually processed within 1–2 business days
• Orders placed on weekends or holidays may be processed on the next working day

Shipping & Delivery Time

• Estimated delivery time is 2–5 business days
• Delivery timelines may vary due to location, weather conditions, or courier delays
• Delivery times provided are estimates and not guaranteed

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout
• Any promotional free shipping offers will be clearly mentioned on the website

Delivery Partners

We use reliable third-party courier services to ensure safe and timely delivery of your orders.
Surkhab Foods is not responsible for delays caused by courier services beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping details at checkout.

• Orders with incorrect or incomplete addresses may be delayed or cancelled
• Additional charges may apply for re-shipping

Failed or Delayed Delivery

• If delivery attempts fail due to customer unavailability, the order may be returned
• In such cases, re-shipping charges may apply
• We are not responsible for delivery delays caused by unforeseen circumstances

Damaged Packages

If you receive a visibly damaged package:

• Please report the issue immediately
• Provide clear photos of the package and product
• Claims must be made within a reasonable time after delivery

Changes to This Policy

Surkhab Foods reserves the right to update or modify this Shipping Policy at any time without prior notice.

📌 Note: For questions related to shipping, please contact us through our Contact Us page.